# At Stanford, physicians, advanced practice practitioners, nurses and pharmacists used AI-drafted replies for 20% of patient messages, with no change in reply time

Page: https://flyvolo.ai/en/changes/ev-20240304-nurse-practitioner-4
Date: 2024-03-04 · Stage: Pilot
Can this record move a task judgement? only together with another independent record
Occupation: https://flyvolo.ai/en/careers/nurse-practitioner

## Scope

Stanford Health Care, United States. A five-week quality improvement study in 2023 enrolled all attending physicians, advanced practice practitioners, clinic nurses and clinical pharmacists in primary care and gastroenterology; 162 clinicians were analysed. A language model integrated in the health record drafted replies to patient portal messages. The mean draft utilisation rate was 20%; reply, write and read times did not change, while reported task load and work exhaustion fell. It does not report results for nurse practitioners separately.

## Source

- Garcia P, Ma SP, Shah S, et al. "Artificial Intelligence-Generated Draft Replies to Patient Inbox Messages." JAMA Network Open 2024;7(3) (published March 4, 2024; PMC10955355) — https://pmc.ncbi.nlm.nih.gov/articles/PMC10955355/ (primary source)

## What this means

Clinicians including advanced practice practitioners chose AI drafts for a fifth of patient replies; it eased reported burden but did not save time.

## What it does not show yet

One medical centre for five weeks; nurse practitioners are not reported separately.

## How to verify it yourself

Check whether your patient portal offers AI-drafted replies and how often you would keep one.


More: https://flyvolo.ai/llms.txt