# Victoria's government guidance steers agencies away from automated interpreting tools and towards NAATI-credentialed interpreters

Page: https://flyvolo.ai/en/changes/ev-20250110-translator-7
Date: 2025-01-10 · Stage: Constraint
Can this record move a task judgement? yes
Occupation: https://flyvolo.ai/en/careers/translator

## Scope

Victoria, Australia. The state government's interpreting guidelines say its policy strongly recommends engaging NAATI-credentialed interpreters and translators and currently advises against automated interpreting and translating tools because they cannot at present be guaranteed to be accurate, naming court, health, policing and family-violence settings as critical. Page updated 10 January 2025. Guidance worded as 'recommends' and 'advises against', for public services only.

## Source

- Victorian Government — Using interpreting services: Victorian Government guidelines on policy and procedures, 'Understanding language services' (updated 10 January 2025) — https://www.vic.gov.au/guidelines-using-interpreting-services/understanding-language-services (primary source)

## What this means

For live interpreting in public services, one government's policy still points to a credentialed person.

## What it does not show yet

Guidance for one state's public services, not a law.

## How to verify it yourself

Open the Victorian Government's interpreting guidelines page 'Understanding language services' and find "strongly recommends engaging NAATI credentialed interpreters".


More: https://flyvolo.ai/llms.txt