# Lloyds Banking Group announced 136 UK branch closures for May 2025–March 2026 (61 Lloyds, 61 Halifax, 14 Bank of Scotland), citing customers moving to digital banking

Page: https://flyvolo.ai/en/changes/ev-20250130-bank-teller-1
Date: 2025-01-29 · Stage: Labour impact
Can this record move a task judgement? yes
Occupation: https://flyvolo.ai/en/careers/bank-teller

## Scope

UK retail banking (Lloyds, Halifax, Bank of Scotland). Affected staff were offered other roles: a change in where and what branch staff do, not announced redundancies.

## Source

- PYMNTS — https://www.pymnts.com/news/banking/2025/lloyds-shuttering-136-branches-amid-digital-banking-shift (secondary source)

## What this means

A labour-impact record: a bank closing 136 branches and giving its reason as customers moving to digital banking, with more than 20 million customers on its apps. It speaks to the employment layer of the routine-transactions task: where those transactions moved to apps, the counters that did them are being closed, with affected staff moved to other roles rather than made redundant.

## What it does not show yet

One UK group's closures are not the UK market, let alone markets where cash and branches still dominate; the same period saw other banks reopen or share branches. 'Offered other roles' is not a headcount figure, and the decline comes from customers switching channels over a decade, not from a tool installed last year — attributing it to any single technology overstates the record.

## How to verify it yourself

Ask your branch manager for the counter-transaction count for the same month one, three and five years ago (most banks report it to branches) and compare it with this month; the slope of your own branch's line is the number that decides its future, not Lloyds'.


More: https://flyvolo.ai/llms.txt
