# An NHS trust's IT service hands laptops and devices to staff through smart lockers after pilots at two sites, and has rolled them out to a third

Page: https://flyvolo.ai/en/changes/ev-20250401-it-support-specialist-6
Date: 2025-04-01 · Stage: Deployment
Can this record move a task judgement? yes
Occupation: https://flyvolo.ai/en/careers/it-support-specialist

## Scope

England, one public employer. The trust's own staff newsletter says its IT Services team rolled out a smart locker system to a third site after successful pilots in two towns; that the pilots distributed 1,000 laptops and saved 2,000 hours of clinical time; and that staff contact the service desk, agree a collection point, receive a code and collect their device from the locker. The service desk still triages first; the hours saved are clinicians', not IT staff's. Dated only as the April 2025 edition.

## Source

- Rotherham Doncaster and South Humber NHS Foundation Trust — 'Trust Matters' staff newsletter, April 2025 edition ('Smart lockers at Great Oaks') — https://www.rdash.nhs.uk/documents/trust-matters-april-2025-edition/ (primary source)

## What this means

In one health trust, handing over a laptop no longer needs an IT person at a desk; a locker does the hand-over after the service desk has dealt with the problem.

## What it does not show yet

One employer's newsletter; no change in IT staff time is given, and repairs and on-site fixes still need people.

## How to verify it yourself

Open the RDaSH 'Trust Matters' April 2025 edition and find "saved 2000 hours of clinical time".


More: https://flyvolo.ai/llms.txt