# Japan Airlines ends face-to-face onboard sales on domestic flights from 1 March 2026, moving them to passengers ordering over in-flight Wi-Fi

Page: https://flyvolo.ai/en/changes/ev-20260220-cabin-crew-6
Date: 2026-02-20 · Stage: Deployment
Can this record move a task judgement? yes
Occupation: https://flyvolo.ai/en/careers/cabin-crew

## Scope

Japan, one airline group. The release says that from 1 March 2026 the JAL group replaces conventional face-to-face onboard sales on domestic flights with its digital service, in which passengers create an account over in-flight Wi-Fi and can buy for three days after the flight, with delivery anywhere in Japan; on international flights face-to-face sales continue and the digital option is added, and duty-free goods are excluded. It says the move to digital sales lets the airline optimise the amount of sale goods carried on board. It does not mention crew workload or post-flight paperwork. Dated by the release (20 February 2026), not the date the change took effect.

## Source

- 日本航空株式会社 (Japan Airlines) — プレスリリース第25112号「JAL、機内販売をデジタルへ全面刷新 「おうちで機内販売」を拡充し、国内線はデジタルへ一本化、国際線にも導入」(2026年02月20日) — https://press.jal.co.jp/ja/release/202602/009387.html (primary source)

## What this means

On one large airline's domestic network, selling goods in the aisle is no longer cabin-crew work: passengers order on their own devices and the goods are delivered after the flight.

## What it does not show yet

One airline, domestic flights only; international face-to-face sales continue, and it says nothing about stock counts, post-flight reports or crew numbers.

## How to verify it yourself

Open Japan Airlines press release No. 25112 (20 February 2026) and find 「国内線はデジタルによる「おうちで機内販売」へ一本化します」.


More: https://flyvolo.ai/llms.txt