LO
Sales / account manager — skills, knowledge and links
Where this job sits in the official classifications, what those classifications say it demands, and what it connects to. Every block names its source: our own judgements, the U.S. Department of Labor's O*NET, or the U.S. Department of Education.
How it connects#
O*NET also lists (no page here yet): Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products · Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · Wholesale and Retail Buyers, Except Farm Products · Buyers and Purchasing Agents, Farm Products · Advertising Sales Agents · Sales Engineers · Purchasing Managers · Procurement Clerks
In the official classification#
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
Fit with this page: closest match, not the same job
Job Zone 4: considerable preparation
See it on O*NET OnLine ↗Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Fit with this page: closest match, not the same job
Job Zone 1–2: very little to some preparation
See it on O*NET OnLine ↗What O*NET rates highest#
From O*NET 41-4012.00 (Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products). Ordered by O*NET's importance rating; the words are O*NET's own scale anchors.
Transferable skills
- Social PerceptivenessVery important
- PersuasionVery important
- NegotiationVery important
- CoordinationImportant
- Service OrientationImportant
- Complex Problem SolvingImportant
- Judgment and Decision MakingImportant
- Time ManagementImportant
Knowledge
- Sales and MarketingExtremely important
- Customer and Personal ServiceExtremely important
- English LanguageVery important
- MathematicsVery important
- TransportationVery important
- Computers and ElectronicsImportant
Work activities
- Selling or Influencing OthersExtremely important
- Getting InformationVery important
- Making Decisions and Solving ProblemsVery important
- Updating and Using Relevant KnowledgeVery important
- Establishing and Maintaining Interpersonal RelationshipsVery important
- Communicating with Supervisors, Peers, or SubordinatesVery important
Abilities
- Oral ExpressionVery important
- Oral ComprehensionVery important
- Speech ClarityVery important
- Written ComprehensionVery important
- Speech RecognitionVery important
- Written ExpressionVery important
Essential skills
- Active ListeningVery important
- SpeakingVery important
- Critical ThinkingVery important
- Reading ComprehensionImportant
- WritingImportant
Our task judgements#
O*NET says what this job demands. It does not say what automation is doing to it — that is what this site's 6 task judgements are for: 3 backed by a verified event, 3 platform inference. VOLO judgement
Sources and rules#
- Four kinds of source, and each block says which: this site's own judgements, O*NET, the U.S. Department of Education's CIP–SOC crosswalk, or something computed mechanically from those. Nothing on this page is a rating we made up.
- O*NET's importance ratings are used only to order and shorten the lists. They are never combined with this site's impact index or evidence counts.
- The fit between our page and an O*NET occupation is our judgement and is stated per code: same job, broader, part of it, or only the closest there is.
- O*NET 31.0 Database, August 2026 release, U.S. Department of Labor/Employment and Training Administration, CC BY 4.0. O*NET® is a trademark of USDOL/ETA. The translations of O*NET descriptors on this page are ours, not O*NET's.