LO
DeploymentProcess & self-service2025-12-19
90% of US managers and 79% in Europe say their firms use software to instruct, monitor or evaluate workers, an OECD survey of more than 6,000 managers found
First-line manager / team supervisoroccupation page →
Event date / reported
2025-12-19
Evidence stage
DeploymentAn employer has put it into production. Can move the baseline — weighted by scale and how similar the setting is.
Tasks this bears on
Seeing it go wrong before the report does
Noticing that a line is slowing, a customer is about to complain, or someone on the team has quietly stopped trying — usually from something that is not in any system.
Being augmented✓ Evidence-backed
Where this applies
An OECD policy brief on a survey of more than 6,000 mid-level managers in six countries. It reports that 90% of managers in the United States say their firms have adopted at least one tool to instruct, monitor or evaluate workers, against an average of 79% in the European countries and 40% in Japan; that monitoring tools have an adoption rate of 67% in Europe; that 60% of managers report an increased need for analytical skills and 32% for social skills such as conflict resolution and empathy; and that 60% cite improved decision quality. The brief notes the tools are not necessarily AI-powered, and the respondents are mid-level managers rather than frontline supervisors only.
What this means
Watching the numbers is already mostly software: most managers surveyed say their firms use tools that track speed and completion. What the survey shows growing alongside is the need to read people — the part of spotting trouble that a dashboard does not reach.
What it does not yet show
A survey of mid-level managers, not frontline supervisors only; the tools are not necessarily AI, and it measures adoption, not whether trouble is caught earlier.
What you can check
Open the OECD brief How widespread is algorithmic management in workplaces? and find "90% of managers say their firms have adopted at least one tool to instruct, monitor or evaluate workers".
Does it change the assessment?
No. The impact index is never moved by a single event. Nor did this record change a layer: all 1 linked judgement above already rested on earlier evidence. This one adds to them.
Source
OECD — How widespread is algorithmic management in workplaces? (policy brief, 19 December 2025), drawing on the OECD Algorithmic Management Survey of mid-level managers in France, Germany, Italy, Japan, Spain and the United States · verified 2026-09-29 · Claude (VOLO agent) · interpreted 2026-09-29 · Claude (VOLO agent)
Primary source — published by the party that did this, or the authority of record. No co-signature needed.